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Frequently Asked Questions


Sometimes, Pizza Hut Online already provides great value without the need for a coupon & pizza prices are already discounted. From time to time we do make online specific coupons available. When available these coupons clearly communicate that they are online coupons. Please note not all online coupons are available for all stores.

We try our best to keep our address listings up to date, however some streets are listed in various formats, eg Mount/Mt making this hard to do. We also have a limited delivery area to ensure we deliver to our customers the freshest possible pizza. If your address is not accepted you can call our technical support number on 1300 785 117.

Our delivery price online is the same nationally and covers the additional cost of bringing your pizza to you. Want to know more? We'll get right to it. We charge a low delivery fee of $7.95 per order and you just need to meet the minimum delivery order amount of $19.90 including the delivery fee. How good is that!

Unfortunately no, you can pay online via credit card, or by cash when your order is delivered or you pick it up. Pizza Hut does not accept cheques as a payment option.

Unfortunately no, the confirmation number is your confirmation that your order has been processed through your selected store. If you do not get a confirmation number back you should ring our Customer Service Centre on 1300 749 924.

When you order products through this website we use a secure server. Secure Sockets Layer (SSL) encrypts the information you send when you place an order through this website. For further details you can view the Privacy Policy available on this site.

If you are having troubles with ordering through the website please call our Customer Service Centre on 1300 749 924.

Pizza Hut may use your personal information for various needs including placing your order and reviewing the needs of our website and how we can improve it. For further details you can view the Privacy Policy available on this site.

Pizza Hut values your feedback. If you have questions about your feedback code, the survey or your rewards email please visit our Guest Experience Feedback FAQ.

We're always happy to hear from our customers, whether good or bad. If you have time to wait, fill in our feedback form and one of our representatives will reach out to you. If you'd like to speak to a human, call us on 1300 553 899 between working hours and we'll be happy to assist.

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